Ordering Process

Step 1

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Browse Our Collection

Explore our wide range of jewelry pieces available on our website. Select your desired pieces and place your order securely by making payment. Upon completing your order, you will receive a confirmation email. Our experts will then personally contact you to confirm all details and ensure your satisfaction with your purchase.

Step 2

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Customization (if applicable)

Contact us via phone or email to discuss your preferences and requirements. Our knowledgeable expert will assist you in choosing the perfect diamond or jewellery or guide you through the customization options. You can even upload your preferred design and get quote for your jewellery.

Step 3

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Quotation (in case of customization)

Receive a detailed quotation outlining the cost of your selected piece or customized design, including materials, labor, and any additional services.

Step 4

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Order Confirmation (in case of customization)

Once you approve the quotation and finalize the details, we'll proceed with the order upon receipt of final payment. 

Step 5

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Production

CAD (Computer Aided Design) will be shared with you. Once you finalize the CAD (Computer Aided Design) of your piece, our skilled craftsmen begin crafting your jewelry piece with meticulous attention to detail and quality.

Step 6

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Progress Updates

Throughout the production process, we keep you informed about the status of your order. You can reach out to us at any time for updates.

Step 7

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Quality Check

Before completion, each piece undergoes a thorough quality inspection to ensure it meets our high standards of craftsmanship.

Step 8

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Completion & Final Payment

Once your jewelry piece is finished and passes our quality check, we will promptly notify you. If there are any slight variations in weight, we will adjust the final invoice accordingly. You will then receive a notification for final payment, or if applicable, we will initiate a refund on the same day for any adjustments.

Step 9

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Delivery

Your jewelry will be packaged securely and insured before it is shipped to your address. Once dispatched, we will promptly send you an email with the tracking number for your order.

Step 10

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Customer Satisfaction

We value your feedback. Let us know how we did and if there's anything else we can assist you with.